100% Satisfaction Guarantee
Your satisfaction is our number one priority.
Our rigid quality control guidelines allow us to offer a 100% satisfaction guarantee on all our products.
Exceptional quality and batch-to-batch consistency are important for all of us at BioLegend, and each batch must pass stringent biochemical and biological/immunological testing requirements. If any product does not perform as indicated on its Technical Data Sheet, contact Technical Service and we will either immediately replace it or credit you the original purchase price.
Feel free to contact our Technical Services Department if you have any other questions or concerns about your product. Our Technical Service Scientists are available to help with assay design, to suggest relevant positive controls, and to offer troubleshooting tips.
- End-users must properly store the products as recommended on the product Technical Data Sheet (TDS).
- BioLegend only guarantees the performance of products in applications indicated as “Quality tested” or “Verified” on the TDS. All other applications, including those reported in the literature, are not subject to a performance guarantee.
- Products are guaranteed until the expiration date. Please see the product CoA or contact Technical Services to find the expiration date for your lot of product.
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