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BioLegend Contact Technical Service Form

We appreciate your interest in BioLegend.

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If you are having difficulties with a flow cytometry product, please click on the Flow Cytometry Form and answer the questions. Please provide as much information as possible on the form to enable us to provide the best support possible. For all other product lines, just fill in the fields below.


*Please provide details below. If you are referring to a specific product, please fill in the catalog # and lot #.
*Subject:
   
*Catalog #
*Lot #
Details:
*Product name:
*Purchase information: invoice/PO#:
*Sample cell type tested, species origin:
Were the cells fixed prior to staining:
Viability of cells prior to staining:
Buffers used for diluting antibodies:
Buffers used for cell staining:
*Primary antibody dilution(s)/concentrations:
*Primary antibody incubation temp and time:
Secondary antibody manufacturer, target species and target Ig isotype, dilutions/ concentrations:
Secondary antibody incubation temp and time:
*Final staining volumes and cell numbers:
Positive staining controls used:
*Isotype control and concentration used:
Co-stained with other colors:
*Brief Protocol:
*Did you use Fc blocking reagent:
*Description of Results:
*How many times was this repeated:
Has this antibody worked before:
Does a competitor’s product work? If yes, please list the company name and catalog number:
Flow cytometer model used:
Type of filters used and PMT settings (if relevant):
*Request:
*Data image (.jpg, .gif, or .png only):
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